Whitcommand Facility Data Management
Benefits of Whitcommand
To build on Whitco's pledge of providing unparalleled customer service, we created Whitcommand Facility Data Management to make it as convenient as possible for clients to access information about their property or contact us. Whether your roof has sprung a leak, or you’re in the midst of a multi-million-dollar roof replacement, you can use Whitcommand to access the Whitco team, or your project information, at any time.
Once you become a Whitco customer, we provide you with a Whitcommand account, and provide you with 24/7 access from your computer or mobile device. As a client, you can assign personnel within your organization or company to specific properties as you see fit.
During a roof install or replacement, Whitcommand grants clients unparalleled access to budgets, recommendations, and daily reports. Once Whitco has completed your roof, Whitcommand is the easiest and fastest way to contact Whitco with maintenance issues. Simply log in, select the services you want, and click the service dispatch button. Your request is instantly forwarded to Whitco's service team and the team schedule a time for your repair. You will then receive automated updates throughout the duration of the service process, starting with the crew’s ETA and including an onsite arrival alert, job progress reports and a completion notification.
The Whitcommand Platform
Sites gives you access to all your facilities. Search, filter, sort, map and report on the data at the push of a button.
Dispatch allows you to get the service you need fast.
Reports allows you to compile the information you need fast with customizable reports that export to Excel.
This system is one more way Whitco partners with clients to minimize the hassle of roof asset management, and help extend the life cycle of your roof.
Key Benefits of the Online Roofing Platform
- Convenient: All the work is done for you, entering all of the information you need about your roof(s) in an easy to read platform. This includes pictures, videos, a detailed analysis of potential problem areas and the recommended actions to resolve them.
- Options: You can choose to address all of your emergency problems now and address some remedial deficiencies down the road.